Privacy Policy
Protecting Your Information

1. Information We Collect

We collect information necessary to process courier bookings and deliver logistics services, including:

• Contact details: Name, business name, phone number, and email address.
• Dispatch & Delivery addresses: Postcodes, recipient contact numbers, and delivery instructions.
• Financial details: Billing addresses and transaction records for quotes and bookings.

2. How Information is Used

Your information is exclusively used for operational logistics purposes:

• Fulfilling courier collections, vehicle dispatch, and delivery scheduling.
• Sending digital proof-of-delivery (ePOD) notifications and invoices.
• Responding to customer support requests and logistics enquiries.

3. Website Usage & Cookies

Our website uses essential performance cookies to ensure seamless navigation, quote calculations, and live chat functionality. You can manage or disable cookie preferences through your browser settings.

4. Data Security & Retention

Shipday Logistics implements SSL encryption, strict access controls, and secure server infrastructure to safeguard your information against unauthorized access. Personal data is retained only as long as required by UK tax and operational laws.

5. Third-Party Sharing

We never sell or lease customer data. Information is shared only with verified driver dispatch networks and payment processors strictly required to execute your shipment.

6. Your Rights & Contact

Under UK GDPR regulations, you have the right to request access to, correction, or deletion of your personal data. To exercise your rights, contact our Data Privacy Officer at info@shipdaylogistics.co.uk or call +44 7704 548194.